Refund policy

Refund Policy

We do not accept returns, exchanges, or refunds for change-of-mind purchases.

We only accept requests if:

• The item is damaged; or
• The wrong item was received.

You must contact us within 3 days of receiving your order, with photos and details.

All requests are subject to our review and approval at our discretion. If approved, we may offer a replacement, exchange, or refund.

Contact us at: hello@shinzelle.com